Jamie@1987 said: iam on the 1gig plan with virgin media but can never get over 400 no way near the 1gig mark wired to the shield iam hardwired with cat 6 cable straight to the hub tried adding a router in modem mode no luck had engineer out twice as the hub is getting 1104 there's nothing they can do. That is typically out of character for Virgin who will usually shove stuff out the door regardless of if it's ready or not! That said, they are actually supplying gigabit to the device. Turn off the TV box We would like to show you a description here but the site won’t allow us. Now from reading other posts the issue must be the 2. In modem mode the Hub4 should have a green LED ring around the top. Tap the menu (☰). Wireless Networking Mar 18. All cables appear to be fine, I have rebooted and reset. In the PPP Password box enter the password. Virgin also have a newer product called the Hub 5x which is designed for. on 28-12-2022 13:33. This is what you'll see when the Hub’s working normally. 0 provides essential information about the device’s power status. Up until 5 days ago the light was white. Visit us in store. Between 65 - 70. 1. This means you can use one band (2. Re: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its free Hi Tristan, great video but I’m still suffering from poor signal. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 4 GHz WiFi Band: 2x2 11/b/g/n; 5 GHz WiFi Band: 3x3 11ac; WiFi Spec: 5; Dual Band: Concurrent; Network Connection: DOCSIS 3. 0. Computer Hardware, Software, Internet + ISP Forums. You can use a pen or paper clip to do this. I've tried a reset via the button on the back. How to log into your Virgin Media Hub. If your Ring device is far from your wifi router, it may be experiencing connection issues. I installed ring doorbell in Dec 2019 and it has been working well without any issues until recently when Virgin Media installed upgrade Hub2 about 3 weeks ago (July 2021) and now a lot of functionality doesn’t work with the doorbell. The Virgin Media Super Hub is a dual band router operating simultaneously on the 2. So recently my family and I have upgraded to the Hub 4 (or whichever hub is the most up to date and allegedly high spec) in a desperate effort to improve our frankly pathetic WiFi. This Hub is the latest router for anyone using the maid Virgin Media network, which is based on DOCSIS 3. Solid white, dimmed: Everything’s okay. 4ghz (my ring doorbell doesn’t pick up the 5ghz band). The camera worked fine every time on Talk Talk (except for the global issues last week with missing videos). It has no real significance regarding connectivity. Go through this thread and make sure that the ethernet negotiation speed between AX50 and your computer is correct. Modem Mode can be found on the left of the screen. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. The router is set up : Lan type: Smart IP (DHCP) IP- 192. I installed ring doorbell in Dec 2019 and it has been working well without any issues until recently when Virgin Media installed upgrade Hub2 about 3 weeks ago (July 2021) and now a lot of functionality doesn’t work with the doorbell. Virgin were doing work in my area recently and ever since the light on my hub 3 has been red. Need to home office tomorrow. On the following screen you will see three (3) large red buttons. This means there’s an issue with the cable connections. Film_Apart • 1 yr. Head over to wireless, and change the SSID of the 2. The light on my hub 3 is usually a steady white but now it has turned red and has stayed red after a reboot and reset. Phone. 0 (was using 3. Black Friday Deal. Have done all the regular troubleshooting both mentioned by the virgin media site plus a few additional ones here: - a hard reset multiple times -20/30/60/90 seconds of holding the reset button down. The Super Hub 4 router will automatically display this color configuration anytime you switch on the router. Don’t really want to reset it. 168. In order to have this rectified, we'd need to. Overall other than it being the only gigabit cable modem for the Gig1 package, it isn't a major upgrade. Manage Your Account. Here is a handy guide to the light on your Hub 5. Options. I have internet and no issues that I am aware of. Most Virgin Media customers will be able to upgrade to this hub for free, although it is based on a phased rollout. Harmony Elite, Virgin Hub 3. Surfshark: The best budget VPN for Virgin. VM Hub 3 showing solid red light in Networking and WiFi 37 minutes ago; Red light on my hub in Networking and WiFi 6 hours ago; Superhub 5 will not connect until i reboot. New Hub 4. A common problem is a flashing or solid red light signifying an internet connection issue. 168. xxx range I have them at xxx. You don’t have to struggle to find a SuperHub 3 alternative (We will alternate between the terms: SuperHub, Virgin Hub, and Hub throughout the article). The browser can be any of the common ones out there. Understanding what each light signifies can help users troubleshoot issues or determine the normal functioning of the Hub. Be sure you are connecting to a 2. Is the newest Virgin Hub 5 the same or have they now solved this issue? I have a ring doorbell 2, ring spotlight cam & a ring stick up cam. Options. You should be getting 'Reply' from the specified address here. 2) Turn off the hub and disconnect any Ethernet cables. This flashes during set up, and then stays green for 2 minutes when you're done. 0 displaying solid red light. For the 2nd time in the space of a few days I've got a flashing hub. Options. Turn off Asus boxes & enter the virgin hub admin - change from modem mode to router mode (these have different IP addresses). 5 Centralization. But what is that. OK moved it back. With 2Gb speeds, Ireland's best broadband is now faster. Tap the menu (☰). This video will. Unplugged router, etc. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Network slow starting yesterday then I reboot the virgin hub for 3-4 times, including unplug then plug again the hub and all routers. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Whether that "functionality" has been affected - I dont know - a VM person should comment in a day or so. For some reason, Wi-Fi drivers or Windows 10 prioritised TCP/IP v6 when trying to reach to DNS server, while the TCP/IP v6 protocol was switched off in the router settings by default. I have a large house and get full coverage. 1. Hope hear from VM team thanks. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. Checking the Indicator Lights. 0 has difficulties connecting to the ISP or if it is restarting, you may see a green blinking light on it. I’ve set up the access point and can connect to it but have no internet from the connection. pick a channel for each, and disable 160MHz. Re: Hub4, Nest Thermostate, Ring Doorbell and Alexia. 2. Flashing White – Connecting to Virgin Media network. SpeedIf you recently changed your router and your device is not connecting, you may need to configured the router to allow you to connect to it. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Rectification involves powering off for about 30 mins with a desk fan blowing air over ice packs at it and then reconnecting with the fan still running. Modem-only. I called Virgin and got told they'd. But what is that light trying to tell you? We’ve got the answer. I’ve dealt with 1000a of Ethernet cables and about 5% turn out to be not fully working. I googled the problem and it mentioned it could be over heated, which is odd since it's sat on the side board with nothing within 20cm each side. Getting worried after reading all these posts about overheating . Suspect the virgin router just has worse Wi-Fi than the Sky one or you had sky q and had a Q mini closer to the doorbell as they act as repeaters. NordVPN: Our #1 pick for Virgin Media customers. 4GHz and 5GHz frequencies. 0. I read on another post that I would need a new one sent. This is a hard, high heat resistant plastic. In the end I reconnected the hub 3 which worked. To my knowledge, there aren’t any routers that are incompatible. x. Our Cisco VOIP kit has 2 lines working fine using a set of RTP & UDP ports in the 46xxxx range. It’s a shame ring and virgin cannot work together to fix. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Get a clearer signal Interference can weaken your Hub’s powers, so it’s best to position it awayThe Virgin WiFi Booster and Virgin Hub 4 both have a range of up to 50 meters, so it’s important to place your router in an area where it can reach all areas of your home. 0. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). We’ll be extending this offer in future so even more of our customers can benefit from our latest and most powerful router. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Virgin Media Hub 4 Lights. . A Virgin Media spokesperson told ISPreview. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. It supports the latest Wi-Fi 6 technology. My Virgin Media, making managing your account easier with all your information in one place. If you recently changed your router and your device is not connecting, you may need to configured the router to allow you to connect to it. Hub reset, but cannot even connect to the hub via a browser as the Password written on the hub is reported as not recognised. Choose Echo & Alexa and select the name of your Echo device. My post code is W13. Only time to be concerned is if it turns bright red. It might flash or change colour when you first turn the Hub on or after a restart. Hold the reset button until green and blue LEDs light up. However, if your WiFi light is blinking. Tried rebooting the rooter and faults in the area are irrelevant given this is Hub-based-line surely?It's either the hubs not registered to the account or it could be that you don't have a connection at all. Options. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. WPS is most useful when you’re working with printers, Wi-Fi extenders, video cameras, or other devices that don’t have their own display. • Turn the power switch off on the back of the Hub. These are added immediately, and you can use them while you’re in the EU. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. My internet connection works fine. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Hub 4 Turn off LED Light or Light Ring. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. Start by checking the power light. Can anyone one can provide support? Thanks! I was invited to have upgrade of my network speed. Select “Cable Network Settings”. Please ensure the hub is always out in the open and in a well ventilated location. Open a browser and l og into your hub 192. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Select the Ring device you want to test. I have just got the Virgin media hub 4, I was on utility warehouse router up til now. 4 and 5 Ghz are activated. Push the red label end of the white cable, into the wall socket. I am sure that the cables are properly fixed and I also tried both reseting and pin reset - 5192439. But in most cases, a green light will mean something else depending on which light is green. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Open the Alexa app and select Devices on the bottom bar. Get the Hub ready by connecting the wires. Can flash for a few minutes like this, it is normal. I work from home and can’t work without the internet! I would appreciate any help. But the modem is hot I'd say. Now try to go online to see if the connection now works. on 02-06-2023 10:35. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. 0 with no issues). A red light on the hub is an overheating indicator. Understand what the lights mean on the WiFi Hub. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. Saturday, Jan 28th, 2023 (12:01 am) - Score 51,312. 1, sign on and put it into modem mode. I changed to 2. Forums. 168. Surfshark: The best budget VPN for Virgin Media. @adelphiaUK wrote:. IonstormEU. If a normal reboot doesn’t work, try a full factory. . 0 suddenly displays Virgin Media Router Green Arrows and you cannot connect to the internet. 1 instead. The Deco speed test shows 742Mbps. If your Ring device is far from your wifi router, it may be experiencing connection issues. , Hosted by Critical Media Ltd This website uses the TMDb API but is not endorsed or certified by TMDb. We would like to show you a description here but the site won’t allow us. Press 34[Option]# Call Virgin Media1 34 [Option]# 34 # 34 # For example, for Green, Blue, Yellow and Purple, to set call barring option 3 press 343# Other Call Barring Features Override Call Barring 4 Function unavailable2 80 (dial tone) enter your 4 digitJust installed the hub and the red light is on. The following points will help you to determine which router specifications are. 100. Watch: How to log into your Virgin Media Hub. If the power button is flashing amber, your hub is in recovery mode. Having just moved from Talk Talk to Virgin Media, my Ring Stick Up Cam is now freezing in the first 10 seconds of every recording. 4 Ghz band. Wait 15-20 seconds, then plug them back in. Networking and WiFi. 0 has difficulties connecting to the ISP or if it is restarting, you may see a green blinking light on it. Harmony Elite, Virgin Hub 3. The connection light will also flash rapidly. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. The power light at the bottom of the device is the only light that should shine if everything is working normally. 1 always re-directs to 'First Install Wizard' in QuickStart, set up and connections yesterdayWelcome back to our Community Forums and thanks for your post. A faulty internet router. Make sure you are connected to the Super Hub 1, 2 or 2ac before following these steps. Typically, this looks like a small microphone icon or a circle with a slash through it. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. If this is causing problems, ask to have your old Hub reinstalled. disable 5GHz signal, as advised by Philips Hue support team, via the Virgin Hub 4 settings page. 4 one has the better "range" and will be needed when the 5 GHz drops out of range and some older/cheaper/dumber devices can only use this one. I now have a hub 4, all working again. How to reset the broadband Hub. thanks. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. If the lights indicate a problem, try the next. Temporarily replacing the shiny new switch with an ancient 5-port one solves the connectivity issue. Is this a problem only a new hub will fix. First thing is to check for any “known network faults - Try in 2 places. Push the white cable with the black label into the Hub. Wait for a few seconds, and then press the power button to turn the router back on. I’m still using the 2. For some, the absence of those features meant having to use their own router and the hub in modem mode AIUI. Press and hold the power button for at least 10 seconds. The red light continues to be present on the hub so contacted Virgin again. Solid Red – Internet connectivity issue. on 30-09-2020 17:56. If this changes though, please follow the below steps: Turn the power switch off on the back of the Hub. Tap the menu (☰). First instance, outage in the area, took a good 16 hours to fix. Hub 3 looks better but no other benefits. Unfortunately, I have tried phoning Virgin Media to get a new hub sent but always at a dead end. I then switched the Hub 4 off and on and the did the same with the computer too, and that made no difference. HI, I am switching to VirginMedia (UK) 1Gb fibre connection this week and would like some opinions if existing hardware will be 'good enough', my main consideration is getting stable, fast connection to a hardwired PCs. 46% off. 1 when in Modem Mode, so once you. Still not working until today. BT no longer charges a 'broadband cease charge'. Performed that and the hub flashed green suggesting it was downloading an update however it's now back to flashing blue. Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Excludes broadband faults and broadband network outages. on 11-10-2022 18:37. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. Sign in for live. Data spend cap limits. The lights will blink when the wireless access point is operating normally. Have tried rebooting, resetting hub reboots goes through procedure finishes red light remains on. A bad WiFi setup. Feb 18, 2022. 0, connecting to a NAS and various house room ports, all joined together with the dodgy 16 port switch. Best VPNs for Virgin Media. Graeme is a CompTIA and Microsoft Certified IT professional with an interest in computers, cybersecurity, internet technologies, WiFi routers, and Internet Service Providers. My Virgin meda hub 4 since this mornign started flashing red and now has gone back to the solid white but the internet constantly disconnects and reconnects. But don’t worry, it’s. Connected to this but the RSSI tips 70 sometimes. Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. All good. You can also perform a full reset which will return the Hub to its factory settings. r/VirginMedia. The hub’s network log is monitoring the broadband connection between the hub’s built in cable modem and the CMTS, it has nothing to do with wifi, which is the wireless network in your house between the hub and your own devices. 3Gbps and improved coverage throughout the home. He said that if this didn’t solve the issue then it was most likely my old Virgin Hub 3 that needed replacement. I have the Hub 4 in modem mode, the light ring is off (seen that it somehow makes a difference?). The Virgin Media Hub 5 light at the front let's you know what is g. Virgin Media Hub 4 Lights. Virgin Fibre Areas only. Forum; Apps. Home Phone. Re: Ring Doorbell 4. on 18-08-2022 16:59. On our wavelength. With VM on hub 3 200mb down on modem mode connected to a TP-Link Archer C7. None worked so far, any help or suggestions would be helpful. When the power light is solid white, it indicates that the hub is on and working correctly. 13 Share 1. 0. on 24-12-2022 13:32. Business, Economics, and Finance. My hub has a red flashing light and the router status indicates no signal, Virgin are indicating there is an issue in the area, so not a lot I can do. Virgin Media Hub 5. Those who take Virgin's fastest Gig1 package should be sent the provider's. The power light of the Virgin Media Hub 3. Here is a summary of the different light statuses and their meanings: 13 Share 1. 4 one - although the 2. It easily supports several Netflix and Youtube UHD streams, together with a bit of HomePod music streaming and me doing work aka browsing avforums. As you've tried all diagnostics suggestions, including a pinhole reset, without success, I would like to take a closer look on your behalf. start flashing red. The virgin tech arrived today, took one look at the hub 3 saw red light and changed it straight away. And still nothing. 0 now it's said to be 192. All leads (cable) secure, Internet working, speeds test showing everything ok. Usual 'no ringing' explanation is that the phone requires a 'ringing capacitor' in the connection to generate the ringing sound (present in a traditional telephone master socket but not present when connected to the VM hub via the VM adapter). You’ll have to either return or recycle your old equipment. Learn more. Thank you. In the same window, type in 'ping x. The Hub 4 has the gigabit profile and is providing that speed when I test with my Macbook connected directly to it with ethernet. Reply. 168. Make sure all cables coming into and out of the Hub are pushed in firmly. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. When a WPS connection has. 8L. Any help?Red light on hub 3. Hub5 is working well with the wifi pods. One blue/red light behind the wireless button on the front panel. 0 provides essential information about the device’s power status. It detects the 2. It will show what the Hub is doing. In Modem Mode the power light should be magenta. Hub 4 flashing red light. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. All you need to do is contact Virgin Media and explain what the issue is. If it's still red then you need a replacement hub via a VM engineer. This can happen after a software upgrade. Virgin Media Hub 4 Lights. I saw a red ring on the hub 4, followed all instructions. As per previous post it worked then next time I tried the App it did not connect. Following a short shut down one night recently my hub can no longer connect to 2. Modem-only mode switches. Sorry to hear that your hub is showing a constant red light and for any concerns this may be causing you. on 01-09-2022 19:53. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand. Wifi: Indicates the wifi is on and working. Ninja Air Fryer, AF101C, 3. If it’s not a technical issue you need help with then we’re here to support you on. Supplied with Virgin Media M125, M250, M350 and M500 packages: Number of Antennae: 5; 2. Depress the pinhole switch for a timed 60 seconds then release. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Re: Hub4, Nest Thermostate, Ring Doorbell and Alexia. Tap Devices. Green Light. You can only have one hub per account so they obviously hadn't activated it even after I rang the 0800 number. 0 Model VMDG505 / TG2492LG-VM, and modified the connection to our phone network to run through the hub. 4 GHz network and using the correct WiFi channels. I've had a red light on my router foe months now. Residential Hub (3/4/5) offer telephone service in both Router and Modem modes. Up to 38% off. 6 Decentralization. 2 & xxx. Blue: When you push the WPS button on the back of the Hub the light ring will flash blue slowly for 2 minutes. If you just followed the instructions on how to use modem mode, your problems would be solved. Don’t plug the power cable into a plug socket yet. Change Wi-Fi for a video doorbell. Wait a minute or two for internet to be restored. You can take it and be future proofed for Gig1 in the future if you want it, or leave it and you won't really be worse off. on 24-07-2022 14:45. 168. Step 2. on 13-06-2023 11:34. The light codes slightly vary depending on the type of Hub that you. Most Virgin broadband packages come with either the Hub 3 or the Hub 4, and which a customer gets will likely come down to availability of devices at the time. Further exclusions & legal stuff apply. 0. But in most cases, a green light will mean something else depending on which light is green. If it’s off, you don. That’s why you need broadband that gets you, that only quits when you do, the kind you can embark on a very long, happy and successful relationship with. This means there’s an issue with the cable connections. Each virgin hub has it's own wifi so even two the same will have different wifi settings. Options. Ever since going to 1 gig and using Hub 4 I keep getting intermittent internet drop out (this includes. If you want to cancel by post, you’ll need to make sure that your letter arrives at Virgin Media 30-60 days before you want to cancel. 0 Gateway (optional) 192. In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”. Includes a 30-day money-back guarantee so you can try it risk-free. Fast forward to Tuesday evening and all of a sudden my garden stick up cam elite goes offline. 11AX. The router is powering on, you should only see it for 60 seconds. Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. The light codes on the Virgin Media 4 hub are the same as the Hub 5. 168. Hi all, I changed to virgin media on Thursday (hub 3) and I can't connect my ring doorbell (2nd gen) I read about the 2. Try a 60 second pinhole reset. Virgin Media Hub 4. The RSSI value will be green (good), amber (poor), or red (very poor) to. on 09-08-2023 15:21. 4ghz and 5ghz and I - 5295658If you've enabled Modem Mode on the Hub you'll need to use 192. how to turn off or down the led ring on a virgin router hub 4 How to login == referral code get £50 off= Judging by these specs the Gigabit Connect Box (Hub 4) is a very close match for Arris’s TG3442 router (except for the inclusion of a USB 3. Hi how do you get through to virgin media to ask for a new hub as mine is none stop red light on and yes I've reset and tried all the other - 5314334. I have checked that it is in router mode, all of the cables are fine, I have tried resetting it with the button on the back and a paperclip etc etc. WiFi Light. I read the forums and saw the suggestion of a pin hole reset. 6. The Security mode may be set to WPA2-PSK/WPA3-SAE, this can cause problems with some kit. I’ve tried reinstalling but issue persists. Select the Ring device you would like to test.